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Platform Features

Every step, from a student's voice to a documented resolution

Relay12 is more than a tip line. It's a complete reporting, wellness, and response platform — here's how each piece works.

Guided Reporting Mental Wellness Triage Notifications Hotspot Mapping Analytics Audit Trail
Time & location Suspect & witness Reported topics Mental wellness Review & submit
01 · Guided Reporting

A five-step wizard that makes speaking up simple

Students don't face a blank text box. Relay12 walks them through five clear steps — time & location, suspect & witness, reported topics, mental wellness, and review & submit — so every report arrives complete, structured, and ready for action.

✓Multi-topic reporting — report bullying, threats, and mental health concerns in a single submission, recognizing that experiences are often driven by multiple factors.
✓Save and resume — students can pause mid-report and pick up where they left off.
✓For themselves or someone else — reports can be filed on behalf of a friend who isn't ready to speak.
02 · Mental Wellness

Wellness is a step in every report — not an afterthought

Built with behavioral health experts, psychiatrists, counselors, and educators, Relay12's trauma-informed check-in captures how a student is coping — not just what happened. Counselors see the full picture and can connect students to support at the point of concern, not the point of crisis.

✓Trauma-informed by design — questions developed and refined with direct feedback from students.
✓Early intervention — wellness flags route to counselors so struggling students are seen in hours, not weeks.
✓Comprehensive coverage — addresses all major topics surveyed by HHS, CDC, and other leading agencies.
HIGH 9:02a MED 8:47a LOW 8:15a
03 · Priority-Based Triage

The most urgent concern always rises to the top

Every report is categorized by risk level and tracked through resolution. Staff work from a prioritized queue built for behavioral threat assessment standards — with intervention history documented at every step.

✓Risk-level categorization — high-risk flags surface immediately; nothing waits in an inbox.
✓Threat-assessment ready — structured data supports your team's behavioral threat assessment protocols.
✓Tracked to resolution — every case carries its status, owner, and history until it's closed.
04 · Instant Notifications

A student who reports at 9:00 can be seen at 9:05

The moment a report is submitted, vital information reaches the right school officials instantly via text, email, and phone call. No state call center. No routing delay. Reports go directly to your school — enabling proactive decision-making before issues escalate.

✓Role-based routing — counselors, administrators, and designated safety contacts each receive the categories relevant to them.
✓Coordinated response — everyone works from the same picture of what's happening and what's already been done.
✓Delivery is logged — who was notified, and when, becomes part of the record.
TEXT EMAIL Relayed instantly Report filed 9:02a
High activity Elevated Resolved
05 · Hotspot Mapping

See where concerns cluster — before patterns become problems

Incidents plotted by location reveal what a list never could: the hallway where bullying keeps happening, the bus route with repeated concerns, the campus that needs more supervision. Colored pins show severity at a glance so administrators can allocate resources where they matter most.

✓Severity at a glance — high, elevated, and resolved locations, color-coded.
✓Campus to district view — zoom from a single building to trends across every school.
✓Informed resource allocation — put staff, supervision, and support exactly where the data points.
06 · Dashboard Analytics

Real-time snapshots of current risks and trends

The Relay12 dashboard turns individual reports into district-level intelligence. Aggregate data helps districts meet reporting obligations, identify trends early, and make informed decisions — without new administrative burden.

✓Trends over time — spot rising topics and seasonal patterns before they escalate.
✓Reporting obligations, met — aggregate data supports state and federal reporting requirements.
✓100% district-owned — your data never leaves your district's control.
CASE #1042 Report submitted Mon 9:02:14 AM Staff notified — text + email Mon 9:02:15 AM Reviewed by counselor Mon 9:05:41 AM Intervention documented Mon 10:15 AM Resolution & follow-up…
07 · Case Timeline & Audit Trail

A complete, timestamped record of every report and response

When something goes wrong, the first question is always: what did you know, and when did you know it? Relay12 answers automatically — every report, notification, review, and intervention is documented from the moment a student speaks up.

✓Protects the district — documentation that shows every concern was taken seriously from the moment it was submitted.
✓Protects your staff — teachers, counselors, and administrators can show they acted on the information they had, when they had it.
✓Audit-ready — complete records support state and federal reporting requirements, automatically.

Key features, at a glance

✓
Multi-Topic Reporting
Students can report on multiple issues simultaneously, recognizing that experiences are often driven by various factors.
✓
Instant Notification
Selected school officials receive immediate alerts, enabling swift action.
✓
Dashboard Analytics
Aggregate data helps districts meet reporting obligations and identify trends.
✓
Seamless Integration
Relay12 has a zero-lift implementation, connecting directly with your SIS or identity provider.

See Relay12 in action at your district.

Protection starts with listening.

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